By using ph989, you confirm you have read, understood, and agreed to these Terms in full.
These Terms and Conditions (hereinafter "Terms") constitute a legally binding agreement between you (hereinafter "Player," "User," or "you") and ph989 (hereinafter "ph989," "we," "us," or "the Platform"), operator of the online casino and sportsbook services accessible at ph989.vip and all associated subdomains and mobile interfaces.
By accessing, registering on, or using any service offered through the ph989 platform — including but not limited to slot games, live casino tables, sports betting, bingo, crash games, and payment services — you expressly acknowledge that you have read, understood, and unconditionally agree to be bound by these Terms, together with all policies referenced herein, including the Privacy Policy and Responsible Gaming Policy.
If you do not agree to these Terms in their entirety, you must immediately cease use of the ph989 platform and close your account. Continued use of ph989 after the effective date of any amendments to these Terms constitutes your acceptance of the revised Terms.
Important: These Terms are written in English. In the event of any conflict between an English version and a translated version of these Terms, the English language version shall prevail. ph989 is operated for entertainment purposes and is committed to responsible gaming standards aligned with Philippine regulatory guidelines applicable to its operations.
Registration and use of ph989 services is subject to the following eligibility requirements, all of which must be satisfied on a continuous basis:
You must be a minimum of 21 years of age to register for and use ph989. This minimum age requirement is mandated by the Philippine Amusement and Gaming Corporation (PAGCOR) for all online gambling activities within the Philippines. ph989 enforces strict age verification during the Know Your Customer (KYC) process. Any person who provides false information regarding their age to gain access to ph989 services commits a material breach of these Terms and may be subject to account suspension, forfeiture of balances, and referral to relevant authorities.
21+ Only: ph989 does not permit persons under the age of 21 to open an account, deposit funds, or participate in any real-money gaming activity. Age verification is mandatory. Providing false age documentation is a serious violation of these Terms and applicable Philippine law.
ph989 services are intended for use by individuals located in jurisdictions where online gambling is permitted under applicable local law. You are solely responsible for ensuring that accessing and using ph989 complies with the laws of your jurisdiction. ph989 does not represent or warrant that its services are legal in all jurisdictions, and it is your responsibility to verify this before registering.
Each individual may hold only one (1) registered account on ph989. The creation of duplicate accounts — whether under the same name, same mobile number, same device, same IP address, same payment method, or through any other associating factor — is strictly prohibited. ph989 reserves the right to close all duplicate accounts and, at its sole discretion, forfeit balances held in such accounts.
You must have full legal capacity to enter into a binding agreement under Philippine law. Persons who have been legally declared incapacitated or who are subject to court orders limiting their legal capacity may not use ph989 services.
To access real-money gaming services on ph989, you must complete the account registration process accurately and in good faith. Registration requires providing a valid Philippine mobile number, creating a secure username and password, and accepting these Terms.
You represent and warrant that all information provided during registration and at any subsequent time is true, accurate, current, and complete. You agree to promptly update your account information in the event of any change. ph989 shall not be liable for any losses arising from your failure to maintain accurate account information.
ph989 is required to conduct identity verification procedures (KYC) in compliance with applicable Philippine anti-money laundering laws and regulatory standards. You agree to provide, upon request, documentary evidence of your identity and address, which may include government-issued photo identification (Philippine passport, PhilSys national ID, UMID, driver's license, or equivalent), proof of address, and verification of payment methods used. KYC verification must be completed before withdrawal of any winnings above the applicable threshold.
You are solely responsible for maintaining the confidentiality of your ph989 account credentials. You agree to notify ph989 immediately upon discovering any unauthorized use of your account or any other breach of security. ph989 shall not be liable for any losses resulting from unauthorized use of your account where you have failed to maintain the security of your credentials. ph989 staff will never request your password under any circumstances.
Accounts that have not recorded any login activity for a continuous period of twelve (12) months are classified as inactive. ph989 reserves the right to apply an administrative fee to inactive account balances in accordance with its prevailing inactivity fee schedule, subject to applicable notice requirements.
ph989 accepts deposits and processes withdrawals through the following payment channels: GCash, Maya (formerly PayMaya), BDO Online Banking, BPI Online Banking, Metrobank Online, QR Ph, ShopeePay, and InstaPay. The availability of specific payment methods may vary and is subject to change without prior notice. All transactions are denominated in Philippine Peso (PHP).
The minimum deposit amount is ₱100 per transaction. Minimum withdrawal amounts vary by payment method and are specified at the time of withdrawal request submission. ph989 reserves the right to modify minimum transaction thresholds with reasonable notice.
Withdrawals are processed only to payment accounts that have been verified as belonging to the account holder through the KYC process. ph989 does not process withdrawals to third-party accounts. Standard withdrawal processing times are communicated within the platform cashier section and may vary based on the selected payment method, account verification status, and applicable compliance review requirements.
By making a deposit, you warrant that the funds used are derived from legitimate and lawful sources and that you are the authorized account holder of the payment method used. ph989 reserves the right to request documentation evidencing the lawful source of funds where required by applicable anti-money laundering regulations.
Note on Processing Times: Standard GCash and Maya deposits typically credit to your ph989 account within seconds. Withdrawals to GCash and Maya are typically processed within 10 minutes for fully verified accounts. Bank transfer withdrawals may take up to one (1) banking day depending on the receiving institution.
All bonuses, free spins, cashback offers, and promotional credits offered by ph989 are subject to the specific terms and conditions applicable to each promotion, including wagering requirements, game restrictions, minimum odds requirements (where applicable), and expiry periods. In the event of a conflict between these Terms and the terms of a specific promotion, the specific promotion terms shall prevail for the matter in question.
Bonus funds are subject to wagering requirements before they or any winnings derived from them may be withdrawn. Specific wagering multipliers, eligible games, and expiry timelines are communicated at the time the bonus is offered. Failure to meet wagering requirements within the specified period will result in the forfeiture of the bonus and any associated winnings.
ph989 reserves the right to void bonuses and any associated winnings, and to suspend or close accounts, where it reasonably determines that a player is engaging in bonus abuse, including through the use of multiple accounts, coordinated wagering strategies designed to exploit bonus structures, or any other conduct that, in ph989's sole judgment, constitutes an abuse of its promotional offerings.
ph989 operates a five-tier VIP loyalty program (Bronze, Silver, Gold, Platinum, Diamond). Loyalty points are earned on qualifying real-money wagers across all ph989 game categories. Tier advancement, point accrual rates, reward redemption terms, and tier-specific benefits are subject to ph989's prevailing VIP Program Terms, which form part of these Terms by reference. ph989 reserves the right to modify the VIP program structure, point values, and benefits at any time with reasonable notice to affected players.
Each game available on ph989 is governed by its own specific rules, which are accessible within the game interface. By participating in any game, you confirm that you have read and understood the applicable game rules. In the event of a discrepancy between game rules displayed within the game interface and any other communication, the in-game rules shall prevail.
All ph989 slot games and non-live table games operate using certified Random Number Generation (RNG) technology. The RNG systems used are independently tested and certified to ensure fair and random outcomes. Return-to-Player (RTP) percentages are published for each game and represent the theoretical long-term average return across a statistically significant number of game rounds.
In the event of a technical malfunction, software error, or communication failure that affects the outcome of a game or transaction, ph989 reserves the right to void the affected game rounds or transactions and restore account balances to their pre-error state. ph989 shall not be liable for any losses arising from technical malfunctions that are outside its reasonable control. Winnings derived from a documented technical error are not payable.
Where a player's internet connection is interrupted during an active game session, the game will proceed to completion according to its pre-programmed rules. ph989 is not responsible for losses incurred as a result of player-side connection failures, including mobile network interruptions common on Philippine mobile networks.
The following activities are strictly prohibited on ph989 and constitute material breaches of these Terms, subject to immediate account suspension and potential forfeiture of balances:
Consequences of Prohibited Conduct: ph989 reserves the right, at its sole discretion, to immediately suspend or permanently close any account found to be engaged in prohibited conduct, void all pending and recent transactions associated with such conduct, and forfeit any balance held in the affected account. ph989 may also refer matters to the relevant Philippine law enforcement or regulatory authorities where criminal conduct is suspected.
ph989 is committed to promoting responsible gambling practices among all its players. Gambling is intended as a form of entertainment for adults and should never be pursued as a means of generating income or resolving financial difficulties.
ph989 provides the following responsible gaming tools, accessible directly from your account settings dashboard:
ph989 encourages all players to use these tools proactively as part of healthy gaming habits. For detailed information and additional resources, including guidance aligned with PAGCOR responsible gaming standards, please visit our dedicated Responsible Gaming page.
ph989 takes the protection of minors extremely seriously. If you share a device with others, you are strongly encouraged to enable device-level access controls. If you believe a minor has gained access to your ph989 account, you must notify ph989 support immediately.
ph989 reserves the right, at its sole discretion and without prior notice where required by regulatory obligations or fraud prevention imperatives, to suspend, restrict, or permanently close any player account for reasons including but not limited to: breach of these Terms, suspected fraudulent activity, failure to complete KYC verification within the required timeframe, receipt of a self-exclusion request, account inactivity, or compliance with a legal or regulatory direction.
Upon closure of an account, any verified balance remaining after the deduction of applicable fees and adjustments will be returned to the player's verified payment method, subject to the completion of any pending KYC or compliance review. Balances associated with accounts closed for breach of these Terms, suspected fraud, or bonus abuse may be subject to forfeiture at ph989's sole discretion.
Players may request account closure at any time by contacting ph989 customer support. Account closure requests are processed within five (5) business days. Upon closure, any outstanding verified balances net of applicable deductions will be returned to the player's verified payment method.
All content on the ph989 platform — including but not limited to software, game code, graphics, logos, trademarks, trade names, user interface elements, text, audio, and video — is the exclusive property of ph989 or its licensed third-party game providers and content suppliers. Nothing in these Terms or your use of ph989 grants you any right, title, or interest in or to any ph989 intellectual property.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the ph989 platform solely for your personal, non-commercial entertainment purposes. You may not copy, reproduce, modify, distribute, transmit, publicly display, create derivative works from, or otherwise exploit any ph989 content without prior written authorization.
The ph989 platform is provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, ph989 makes no warranties, express or implied, regarding the uninterrupted availability, accuracy, reliability, or fitness for a particular purpose of the platform or any of its services.
To the fullest extent permitted by applicable Philippine law, ph989's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the platform shall not exceed the total deposits made by you to ph989 in the thirty (30) calendar days immediately preceding the event giving rise to the claim.
ph989 shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to lost profits, loss of data, loss of goodwill, or any other intangible losses, arising from your use of or inability to use the platform, even if ph989 has been advised of the possibility of such damages.
Gambling Risk Disclosure: Gambling involves financial risk. The outcome of casino games and sports betting events is uncertain. ph989 does not guarantee any winnings and is not responsible for gambling losses incurred by players using the platform. You gamble at your own risk and with funds you can afford to lose.
ph989's collection, use, storage, and processing of your personal data is governed by its Privacy Policy, which forms an integral part of these Terms by reference. By registering and using ph989, you consent to the processing of your personal data as described in the Privacy Policy.
ph989 processes personal data in accordance with the requirements of the Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. You have rights as a data subject, including rights of access, correction, erasure, and objection to processing, as detailed in the Privacy Policy.
ph989 may share your personal data with third parties where required by applicable law, regulatory directive, court order, or where necessary to process transactions through its partner payment providers. ph989 does not sell your personal data to third parties for marketing purposes.
These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of laws provisions.
In the event of a dispute or complaint regarding your ph989 account, transactions, or gaming outcomes, you should first contact ph989 customer support through the live chat facility available on the platform. ph989 aims to acknowledge all formal complaints within 48 hours and resolve them within 14 calendar days of receipt. If you are unsatisfied with the resolution provided by ph989 support, you may escalate the matter through the appropriate regulatory channels applicable to the platform's licensing jurisdiction.
Subject to the complaints process described above, each party irrevocably submits to the exclusive jurisdiction of the competent courts of the Philippines for the purpose of settling any dispute or claim arising out of or in connection with these Terms.
ph989 reserves the right to amend, modify, update, or replace these Terms at any time. Material changes to these Terms will be communicated to registered players through the platform interface, registered email address, or registered mobile number, with a minimum notice period of seven (7) calendar days prior to the effective date of the change, except where immediate amendment is required by law or regulatory direction.
Your continued use of the ph989 platform after the effective date of any amendments constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease use of the platform and request account closure before the amendment's effective date. Balances held at the time of closure under this provision will be returned in accordance with Section 9.3.
The date on which these Terms were most recently updated is displayed at the top of this page. ph989 recommends that you review these Terms periodically to remain informed of the current governing conditions of your use of the platform.
For questions, complaints, account inquiries, or support requests related to these Terms or your ph989 account, please contact the ph989 Customer Support team through the live chat facility available on the ph989 platform. Our Filipino-fluent support agents are available 24 hours a day, seven days a week.
For written correspondence or formal legal notices, you may contact ph989 at the following address:
ph989 Customer Support
Email: [email protected] (plain text — not a link)
Platform: Live chat available at ph989.vip
Hours: 24/7, including Philippine public holidays
Language: English and Filipino
Formal legal notices to ph989 must be submitted in writing in the English language. ph989 will acknowledge receipt of formal legal notices within five (5) business days.
These Terms were last reviewed and updated in January 2026. ph989 reserves all rights not expressly granted herein.
These cards summarize the most important obligations for ph989 players. They do not replace the full Terms — always refer to the complete document above for binding detail.
All ph989 players must be 21 years of age or older. This is a hard requirement under PAGCOR guidelines for Philippine online gambling platforms. Age verification is enforced during KYC.
Each individual may hold only one ph989 account. Duplicate accounts are detected and closed. Using multiple accounts to exploit bonuses is a direct violation of these Terms.
Withdrawals are processed only to GCash, Maya, or bank accounts verified as belonging to you through KYC. Third-party withdrawal requests are not processed under any circumstances.
Bot use, collusion, software exploitation, and any form of coordinated cheating are strictly prohibited. ph989 uses advanced detection systems and reserves the right to void affected sessions.
Deposit limits, loss limits, session timers, cooling-off periods, and self-exclusion are all available from your account settings. ph989 encourages their proactive use.
ph989 may update these Terms with 7 days' notice for material changes. Continued use of the platform after the effective date of any amendment constitutes acceptance of the revised Terms.